Helplines & resources

Jules Haley – Counsellor and qualified online therapist, Walthamstow, East London, E17

Helplines:

The helplines listed below offer information and advice 24 hours a day, 365 days a year:

  • Life threatening emergency always call – 999
  • NHS 111 Non-emergency medical help & info on local services – 111
  • Samaritans (emotional support if you feel desperate or suicidal) – 116 125
  • Alcoholics Anonymous  – 0800 917 7650
  • FRANK (national drugs helpline) – 03001 236600
  • National Domestic Abuse Helpline – 08082 000247
  • Shout Text Service (crisis support) Text ‘Shout’ to – 85258

Organisations that offer helpline support on specific issues:

  • NAPAC (National Association for People Abused in Childhood) – 0808 801 0331
  • BEAT (eating disorders) – 08088 010677
  • CALM (men aged 15-35) – 0800 58 58 58
  • Mind Infoline – 0300 123 3393
  • Mindline Trans+ (trans, non-binary support) – 0300 330 5468
  • Narcotics Anonymous – 0300 999 1212
  • National Gambling Helpline – 0808 8020 133
  • No Panic (panic attacks, OCD and phobias) – 08449 674848
  • OCD UK – 0333 212 7890
  • Rape Crisis – 08088 029999
  • SANELine – 0300 304 7000
  • Self Injury Helpline – 08088 008088

SAM – Self-help app for Anxiety Management – https://sam-app.org.uk/ –  Designed to help you learn more about  anxiety, build your own anxiety toolkit, and tailor your self-help to your own life.

#Stay Alive – App – https://www.prevent-suicide.org.uk/find-help-now/stay-alive-app/ – Create your own safety plan on your phone. Advice and tips about managing suicidal thoughts and ideas for grounding techniques and ‘reasons to stay alive’.

Calm Harm – App – https://calmharm.co.uk/ – Offers several ideas for activities to try to manage urges to self-harm, this app includes suggestions on comforting, distracting, expressing emotions, releasing, and breathing.

Hub of Hope – https://hubofhope.co.uk/ – National mental health database, brings together organisations and charities from across the country, who offer mental health advice and support, all in one app.

Links to organisations offering support on specific issues:

LGBTQ+ resources

Pink Therapy – LGBTQ+ therapy resource
Beyond the Binary – online magazine for non binary people
Gendered Intelligence – offers support services for the trans community. I am a member of their Counsellors and Therapists network
Mermaids – supports children and young people who are transgender and/or gender diverse, their families and professionals

Alcohol & drug services

Smart Recovery UK – provides peer-led support groups for people wanting to change their drug or/and alcohol use
CGL – runs the drug & alcohol services for Waltham Forest
Turning Point – provides national drug & alcohol services

Sexual health support

SASH – Sexual health services for people who live in three London boroughs -Westminster, Hammersmith & Fulham and Kensington and Chelsea

Trauma resources

PODS – provides training for professionals and support for trauma survivors and their families

Counselling & Therapy

BACP (British Association for Counselling and Psychotherapy) – I am a registered member
The Person-Centred Association UK (BAPCA) – I am a member
Association for Counselling and Therapy Online – I am a member
PCSR (Psychotherapists & Counsellors for Social Responsibility)
PCU (Psychotherapy & Counselling Union)
World Association for Person-Centred & Experiential psychotherapy & Counselling – I am a member